Read More: 5 Best Practices for Minimizing Your Helicopter’s Noise
January 20, 2020

  1.  During level flight, accelerations are quieter than decelerations, and straight flight is quieter than turning flight. These proven techniques for operating your aircraft enable pilots to fly more quietly and reduce annoyance from noise. The continued growth of helicopter aviation requires the acceptance and support of people who live and work in your communities and who are affected by helicopter noise.
     
  2. If turning, remember that turning away from the advancing blade (especially when decelerating) is quieter than turning into the advancing blade, and level turns are quieter than descending turns. Make a daily effort to lessen the noise impact of your aircraft on the neighborhoods below your flight path. The helicopter industry’s future financial prosperity depends on your ability to fly neighborly and minimize helicopter noise impacts. Helicopter noise, and the opposition to helicopter operations it often creates, is slowing the growth of the industry.
     
  3. During a descent, straight-in flight is quieter than turning flight, and steeper approaches are quieter than shallow approaches. Don’t give people living in noise-affected areas more reasons to oppose helicopter operations, and don’t provide the noise-affected population with justification to restrict your ability to provide important services to the communities you serve and to impact your livelihood as an aviation professional.
     
  4. If decelerating, remember that level-flight decelerations are quieter than descending or turning-flight decelerations. Fly neighborly every day, always mindful of how you can reduce the noise you are creating. The public is watching and will hold you accountable for the way you operate your aircraft. Because of social media, it’s easy for noise-affected groups to circulate audio and video of your activities—and reach millions.
     
  5. While maneuvering, smooth and gentle control inputs are quieter than rapid control inputs. Fly neighborly and represent your industry responsibly. One careless pilot makes us all look bad. To a noise-affected community, one unnecessarily low-flying helicopter can represent all of us. How you operate your aircraft reflects on all who fly helicopters.

The Fly Neighborly program was officially launched by HAI in February 1982 and has since gained US and international acceptance. Fly Neighborly training was developed by HAI’s Fly Neighborly / Environmental Committee (now Working Group) and provides helicopter operators with noise abatement procedures and situational awareness tools that can be used to significantly enhance operations. Fly Neighborly training is available on the FAA Safety Team website at https://go.usa.gov/xQPCW.

Read More: Onboarding the New Guy/Gal
December 10, 2019

1. DON’T rush the settling-in process. Switching jobs is stressful, especially for young employees or recent graduates; others may have moved spouses and children across the country to take the position with your organization. You don’t want your people to be distracted by these myriad administrative and personal issues, especially for flight- and ­maintenance-related positions that require a high level of attention to detail. Help your new hires settle in and then focus on the job.

2. DO make a good first impression. You only get one chance at it. The modern workforce places value on how their organization makes them feel. Quite often, this is ranked as high as compensation, and it certainly can be a factor in retention. If you value this new hire, then act like it. If you assign a mentor, make sure she or he is there when the new employee arrives. If the individual will have an assigned workspace, make sure it’s ready and supplied appropriately. Make him or her feel like a valued member of your organization, beginning on Day 1.

3. DON’T forget to include the boss. Top-tier leadership can play an important role in the onboarding process. Besides peers and first-level supervisors, new employees should also meet with your organization’s senior leaders. Through direct interaction with top management, employees immediately gain an appreciation for their value to the organization. Additionally, it’s a great opportunity for them to hear about essential topics such as your safety culture and core values. If it’s significant enough for the boss to stop in and discuss with them, it must be important.

4. DO provide opportunities for feedback. You’re missing out on an opportunity to improve your processes if you’re not asking the new guy or gal for feedback. Scheduling meetings at preset intervals provides you with an opportunity to check in and see how they’re doing. These meetings also offer a chance to evaluate the effectiveness of your onboarding program. Asking open-ended questions and being receptive to candid feedback will help you and your new hire establish a relationship of open communication.

5. DO offer follow-on training and supervision. A lot of “stuff” gets thrown at new employees when they first show up; it’s nearly impossible for them to absorb it all. A “one-and-done” style of training is insufficient, particularly for flight- or safety-critical processes. Supervisors should expect that new hires may need extra monitoring. Provide follow-on services that reinforce that initial burst of training. Most importantly, make this a positive experience. Praise new hires who seek follow-on training; their initiative and desire to get it right demonstrate their alignment with your organizational culture.

Read More: Preparing for Winter Operations
November 13, 2018

The cold temperatures that winter brings can be more than a nuisance for helicopter operations.

1. Review guidance for cold-weather operations. Most OEMs, both airframe and engine, have published guidance relating to the conduct of operations when conditions are near, at, or below freezing temperatures. The FAA has also published various guidance in the form of SAFOs, SAIBs, and other communications. Schedule some time to review these and ensure you are operating in compliance.

2. Check for moisture. A key issue affecting safety of flight is the accumulation of moisture in fuel systems, engine control systems, and almost any type of sensing system. Temperature changes can affect the amount or location of water accumulation. Does your aircraft require the use of a fuel additive such as Prist or something similar? If so, under what conditions?

3. Conduct a safety stand-down. Hold a safety stand-down to review your company’s SOPs, as well as industry best practices. Include both maintenance and operations personnel. Everyone needs to be on the safety team!

4. Learn from your mistakes. If you have any past company history relating to cold-weather operations, talk about what happened, why did it happen, and how we will avoid it happening again. We aren’t inventing new ways to have accidents, so let’s learn from our old ones.

5. Help the new guys. If you have new pilots or maintenance technicians on staff, be mindful that they may not have experience operating in your environment. Make sure they get the extra training or oversight they need. An operation where 98 percent of your colleagues know the right way to do things is not acceptable.