On the cover: Dan Sweet, HAI’s director of public relations and communications, set out to discover how the Robinson Helicopter Company captured top marks in customer service in a recent industry survey. While conducting interviews for the story that appears here, Dan shot Robinson’s test pilot Scot Woolums as he maneuvers a Robinson R66 through the skies above the Port of Long Beach in Southern California.
Winter 2019 | Vol. 31 No. 4
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