HAI Leadership

We are here to provide our members with services that directly benefit their operations.


James A. Viola

President and CEO


Roxanne R. Fox, JD

Chief of Staff/
Corporate Secretary


Michael Hertzendorf

Vice President
Member Services


Robert M. Volmer

Vice President
Marketing Communications


Cade Clark

Vice President
Government Affairs


Kevin Cooper

Chief Financial Officer
Finance

Staff

Please click on names to display contact information

Executive

Sarah Arnold
Executive Assistant

Administration

Elaine H. Little
Manager, Administrative Services

Government Affairs

John Shea
Director, Government Affairs

Emma Taylor
Policy Analyst

Finance

Wayne O'Brien
Coordinator, Accounts

Mirian Montano
Accounts Payable

Marketing Communications

Dan Sweet
Director, Public Relations & Communications

Gina Kvitkovich
Director, Publications & Media

David Pierson
Director, Marketing

Jitao Xu
Programmer

Jay Clark
Manager, Information Systems & Web Contributor

Phyllis J. Utter
Graphic Artist

P.J. Barbour
Video & Multimedia Producer

Charlie Clunk
Manager, Database Administration

Christine DeJoy
Editor

Jaasmin Foote
Manager, Social Media

Mashiyat Ahsan
Research and Data Analyst

Member Services

Chris Martino
Senior Director, Operations & International Affairs

Greg Brown
Director, Education & Training Services

Chris Hill
Director, Safety

Zac Noble
Director, Maintenance & Technology

Harold L. Summers
Director, Flight Operations

Charlotte R. Zilke, CEM, CMP, DES
Senior Director of Membership & Conventions

Caylie Cook
Manager, Exhibits 

Nicole Haliburton
Manager, Convention Operations & Meetings

Shaquanta McFadden
Manager, Membership

Ashten A. Brown
Coordinator, Operations

Emily Monahan
Assistant, Operations